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Shift Swaps & Open Shifts

Shift swaps and open shifts, without the message thread.

Opyris handles shift swap requests and open shift notifications through a structured, manager-approved workflow. Employees submit through the app. Managers review in a task queue. Coverage stays visible—without a group text or paper form in sight.

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Shift changes should not live in a chat window.

When a swap request arrives via text, the manager has to verify both employees are available, confirm coverage is maintained, and remember to update the schedule. Opyris moves all of this into a structured workflow so nothing falls through.

REQUEST QUEUE

Every pending change in one organized queue.

Swap requests, time-off requests, and open shift claims all arrive in the same manager task queue. The manager can see who is involved, what shift is affected, and whether coverage is maintained—before approving or denying.

SWAP

Amy ↔ MayaFriday closing shift · Both available confirmed

Approve
TIME OFF

Jordan K.August 5–6 · 2 days

Review
OPEN SHIFT

Chris P. appliedSaturday 10–6 · Front counter

Assign

How shift swaps work in Opyris.

01

Employee submits a swap request

Through the Opyris app or web browser. The employee identifies the shift they want to swap and, if applicable, the person they want to swap with.

02

Manager sees it in the task queue

The request appears in the manager's queue with both employees, the shift details, and a coverage check. No digging through messages.

03

Manager approves or denies

One decision. The schedule is updated automatically on approval. Both employees are notified of the outcome.

Open shifts

Open shifts are sent to eligible staff automatically.

When the automatic scheduler creates open shifts (unfilled roles), or when a shift becomes open due to a last-minute change, Opyris automatically notifies eligible employees. Employees can claim the shift; managers approve.

Automatic open-shift notification

When the scheduler runs and can't fill a role, eligible employees are notified automatically. No manual outreach required.

Employee self-service claims

Employees see available open shifts and can claim them through the app. Claims are reviewed by the manager before being assigned.

Manager control throughout

Managers review and approve claims before assignments are finalized. Coverage visibility is maintained throughout the process.

Schedule stays accurate

Approved swaps and open-shift assignments are reflected in the schedule immediately. Everyone sees the current, accurate picture.

Shift swap questions.

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Do both employees in a swap need to confirm before the manager sees it?

The workflow is configurable. Managers can require both parties to agree before the request reaches them, or they can review swap requests directly after one employee submits.

What happens to the schedule when a swap is approved?

The schedule updates automatically. Both employees are notified of the approved change. No manual schedule edit required.

Can managers post open shifts directly?

Yes. In addition to open shifts created by the automatic scheduler, managers can create open shifts manually and notify eligible employees.

Who is eligible to claim an open shift?

Eligibility is based on role, availability, and any manager-defined constraints. Opyris notifies employees who are eligible for the shift based on these criteria.

Automatic scheduling → Availability & time off → Shift swap policy template → Stop managing swaps by text → Pricing →
Shift swaps & open shifts

Shift changes handled. Coverage maintained.

Move shift swaps and open shift requests out of your text messages and into a structured, manager-approved workflow.

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